Terms & Conditions: The Okura Prestige Bangkok
General notes:
Please be aware that:
· Room rates are including actual tax and service charge, any change in government fees or taxes will be reflected in the final invoice
· Rates quoted will be charged by the hotel in Thai Bath
· Official hotel check-in time is 15:00hrs, check out time is 12:00hrs.
· Only the official hotel terms and conditions apply
Specific conditions for this hotel which apply if different from the General Terms and Conditions:
· No specific conditions for this hotel
General Terms and Conditions (details may vary per hotel, see above specific hotel information)
Payment Policy
· For individual reservation, guest to pay direct to hotel with credit card guarantee of one night room charge. Credit card provided is for guaranteed only and shall only be charged in case of cancellation or no show as per agreed policy
· Reservations are subject to room availability
Cancellation Policy
· Room Cancellation 22 days prior to arrival date, there is no penalty charge.
· Room Cancellation between arrival date and 22 days prior to arrival, a penalty of equivalent to one (1) night room charge will apply
No show / non arrival policy
Any reserved rooms that fail to check-in / no show on date of reservation will be subject to a penalty
The penalty’s calculated based on the agreed scheduled night arrival plus subsequent nights (entire stay)
Hotel holds the reservation until 06:00am on the day after the original arrival date. For late night and early (next) morning arrival with arrival flight information given to the hotel, room will be kept six (6) hours after flight arrival
Reinstatement of the cancelled / no show room will be made subject to availability if room type and rate. No obligation.
Guaranteed reservation.
All reservations must be accompanied by a first night room deposit or guaranteed with an
individual Credit Card upon making reservation.